Delivery and payment conditions

DELIVERY TERMS AND CONDITIONS
We have chosen a leading reliable parcel delivery service called DPD. A member of the DPD Group they have the second largest distribution network in Europe. DPD pay great attention to the community and environment. Thanks to them we are now more nature friendly.
 
Why DPD?
- Guarantee same standards throughout the EU
- Knowledge of international markets and local habits
- 99% success rate on first attempt delivery
- International customer service offering expert assistance and information
- Make further 3 attempts to deliver in the event they were not able to on the first two attempts
 
What’s the delivery process?
DPD parcel services collect your purchased goods from us. We will notify you be e-mail once the parcel has been dispatched. DPD will notify you directly about your delivery. On the day of delivery DPD will inform you via SMS to confirm the time of delivery. At the time of delivery we advise you to check that the package is not damaged.
 
How long does it take to deliver my parcel?
Parcel delivery to Slovakia takes 1-2 days.
Delivery charge is 8 EUR
 
Parcel delivery to Hungary, Germany, Austria and Poland takes approximately 2-4 days.
Delivery charge is 10 EUR
 
Parcel delivery to Belgium, Denmark, Finland, France, Italy, Luxembourg, Netherlands, Norway, Sweden, Switzerland and Great Britain takes approximately 4-6 days
Delivery charge 14 EUR
 
Methods of payment.
 
GP webpay
Online Credit Card – free of charge payment method
GP webpays worldwide standard fulfils and adheres to the strictest security criteria required by MasterCard SecureCode, Verified by VISA and Safekey, as defined by Credit Card associations MasterCard, VISA and American Express. These standards are marked 3D Secure and guarantee maximum security payments.
 
PayPal
PayPal – free of charge payment method
PayPal is a widely renowned international Internet payment system enabling the transfer of funds between PayPal accounts. These accounts are identified by e-mail addresses.
 
Each account is interconnected with one or more credit card. The credit card (e.g. VISA or MasterCard) must have the ability for Internet payments. Payments made in other currencies are calculated by the actual exchange rate at the time.
 
Electronic bank transfer – Slovakia
Payment method free of charge.
Our clients in Slovakia may pay by electronic bank transfer.

If paying using this method please include the following details:
- Reference number (variabilní symbol) – your order number which can be found on your invoice
- Amount – total amount for goods and delivery in EUR
- IBAN – SK6211000000002947037577
- SWIFT – TATRSKBX
- Address – Tatra banka, a.s., Hodžovo námestie 3, P.O. Box 42, 850 05 Bratislava 55
 

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Transportation - we use proven shippers

DPD - Hungary, Germany, Austria, PolandDPD - Other European countries

Payment: we offer the following payment methods